06-7894-4516 (Office hours: 10:00 - 18:00 / except Saturdays, Sundays and national holidays)
Email Address
Chief Administrative Officer
Yang Yang
Additional fees and other additional charges
nashi (Pyrus pyrifolia, esp. var. culta)
Exchanges and Returns (Refund Policy)
Returns: Due to the nature of our products and services, we do not accept returns after the stay.
Cancellation: Cancellation up to 7 days prior to the stay: 50% of the room charge Cancellation within 7 days of stay: 100% of the room charge
Delivery date
When you make a reservation through this website, your reservation is considered to have been made when the reservation completion notice appears on your screen. In the case of advance payment by credit card, the reservation will be considered as confirmed when the credit card payment is completed.
Acceptable means of payment
credit card
settlement period
Credit card payments are processed immediately.
selling price
Depends on each accommodation plan (see details of each accommodation plan for details) All prices include service charge and consumption tax.
